Shipping policy

SHIPPING POLICY — TOILETBOSS

Effective Date: July 2026

Thank you for shopping with ToiletBoss. We are committed to providing a reliable and transparent shipping experience for customers around the world.

ORDER PROCESSING

Orders are typically processed within 1–3 business days.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, promotional events, holidays, or unforeseen operational delays, processing times may be extended.

SHIPPING TIMES

Estimated delivery times are:

  • United States: 6–10 business days

  • International Orders: Delivery times vary depending on the destination country, customs procedures, and local carriers.

Shipping estimates are provided for reference only and are not guaranteed.

WORLDWIDE SHIPPING

ToiletBoss currently ships to most countries worldwide.

However, some destinations may experience:

  • Longer delivery times

  • Customs processing delays

  • Temporary shipping restrictions

  • Limited carrier availability

We reserve the right to suspend or refuse shipping to certain countries or regions at any time.

FREE SHIPPING

We currently offer free shipping on all eligible orders.

Promotional shipping offers may be modified or discontinued without prior notice.

ORDER TRACKING

Every order includes tracking information.

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to become available after shipment confirmation.

CUSTOMS, DUTIES & IMPORT TAXES

International orders may be subject to customs duties, import taxes, VAT, or other local government fees.

These charges are determined by your local authorities and are the sole responsibility of the customer.

ToiletBoss is not responsible for customs delays, import charges, or shipments refused by customs authorities.

SHIPPING DELAYS

Although we work hard to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Carrier delays

  • Customs inspections

  • Severe weather

  • Public holidays

  • High shipping volumes

  • Global logistics disruptions

ToiletBoss is not liable for shipping delays caused by shipping carriers or other third parties.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing complete and accurate shipping information at checkout.

ToiletBoss is not responsible for:

  • Failed deliveries

  • Shipping delays

  • Lost packages

  • Additional shipping charges

resulting from incorrect or incomplete shipping information provided by the customer.

Orders shipped to an address entered incorrectly by the customer may not qualify for a replacement or refund.

LOST OR STOLEN PACKAGES

If tracking information confirms that an order has been successfully delivered, ToiletBoss is not responsible for lost, stolen, or missing packages after delivery.

Before contacting our support team, we recommend that customers:

  • Verify the shipping address provided during checkout

  • Check with household members or neighbors

  • Contact the shipping carrier directly

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

To help us review your request, please include:

  • Your order number

  • Clear photos or videos showing the issue

Requests submitted without sufficient evidence may not be eligible for review.

For complete information regarding returns and refunds, please refer to our Refund & Return Policy.

CONTACT US

If you have any questions about shipping or your order, please contact us:

ToiletBoss
Email: carryballofficial@gmail.com
Website: www.sujina.store